These Terms & Conditions constitute a legally binding agreement between you and coze88 governing your access to and use of our online gaming platform. Please read them carefully before creating an account or placing any wager.
You must be at least 21 years of age and a resident of Indonesia to open an account with coze88. Age verification is mandatory before any withdrawal is processed.
All financial transactions are processed in Indonesian Rupiah (IDR) via approved local banks and e-wallets. Funds are processed securely with clear timelines defined in these Terms.
All bonuses are subject to wagering requirements and eligibility conditions. Bonus terms are clearly stated and must be met before any bonus-derived winnings may be withdrawn.
You are responsible for maintaining the confidentiality of your account credentials. coze88 employs 256-bit SSL encryption and two-factor authentication to protect your data.
coze88 provides deposit limits, session time-outs, and self-exclusion tools. We encourage all players to engage with our Responsible Gaming resources and play within their means.
These Terms are governed by and construed in accordance with applicable international gaming regulations. Disputes are subject to binding arbitration under internationally recognized rules.
IMPORTANT NOTICE: By accessing, registering on, or using the coze88 platform at https://coze88.cam ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Platform. These Terms apply to all users regardless of the device or method used to access the Platform.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
The Platform is strictly intended for adults. You must be at least 21 years of age to open an Account, deposit funds, or participate in any Games. This age threshold applies regardless of any lower age of majority that may exist under any other applicable law. coze88 enforces mandatory age verification as part of the KYC process, and any Account found to be held by a person under the age of 21 will be immediately suspended and all funds held pending investigation.
ZERO TOLERANCE FOR UNDERAGE GAMBLING: coze88 maintains a zero-tolerance policy toward underage gambling. If we have reasonable grounds to believe a Player is under 21 years of age, we will immediately restrict the Account pending verification. Any deposits made on a verified underage Account will be returned without winnings, and the Account will be permanently closed.
The Platform is primarily designed for and directed toward residents of Indonesia. By registering an Account, you confirm that you are a resident of Indonesia or, if accessing from another jurisdiction, that you have independently verified that doing so is lawful under the laws of your place of residence. coze88 does not represent or warrant that the Platform is legal or available in any jurisdiction other than those where it is expressly licensed to operate.
Each Player is permitted to hold only one (1) active Account on the Platform. The creation of multiple Accounts by the same individual — whether under the same or different names, email addresses, or payment details — is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of all funds. If you believe a duplicate Account has been created without your authorization, contact our support team immediately.
By accepting these Terms, you represent and warrant that you have the full legal capacity to enter into a binding agreement and that you are not subject to any court order, legal restriction, or regulatory prohibition that would prevent you from using the Platform or placing wagers.
To access the full functionality of coze88, including the ability to deposit funds and participate in Games, you must complete the registration process by providing accurate, complete, and current personal information including your full legal name, date of birth, email address, phone number, and preferred payment method.
You are required to provide truthful information during registration and to promptly update your Account details whenever any information changes. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in Account suspension, forfeiture of winnings, and referral to relevant authorities in serious cases.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. coze88 will not be liable for any loss or damage arising from your failure to protect your Account credentials. If you suspect unauthorized access to your Account, you must notify our support team immediately via email at [email protected].
coze88 reserves the right to decline any registration application or to close any Account at its sole discretion, including where the Company has reason to believe that a registration violates these Terms or applicable law. Registration approval does not constitute a waiver of any eligibility requirement.
coze88 is required under its international licensing obligations to verify the identity of all Players before processing any withdrawal request. KYC verification may also be triggered by significant deposit activity, unusual betting patterns, or as part of routine compliance procedures.
To complete KYC verification, you will be required to submit clear, legible copies of the following documents:
coze88 aims to complete KYC verification within 24 to 48 hours of receiving all required documents. During periods of high demand, verification may take up to 72 hours. You will be notified by email once your verification is complete or if additional documentation is required. Withdrawal requests will be placed on hold until verification is successfully completed.
coze88 reserves the right to request additional documentation at any time, including source-of-funds declarations for high-value transactions, supplementary identification, or further evidence of residency. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension and withholding of funds pending resolution.
coze88 accepts deposits and processes withdrawals via the following approved payment methods, all denominated exclusively in Indonesian Rupiah (IDR/Rp):
coze88 does not accept cash deposits, third-party payments, or transfers from accounts not registered in your own name. Any deposit received from an unverified or third-party source will be returned, and the relevant Account may be suspended pending investigation.
Minimum and maximum deposit and withdrawal limits are displayed within your Account dashboard and may vary by payment method. coze88 reserves the right to adjust these limits at any time with reasonable notice. High-volume Players may be subject to enhanced verification requirements before large withdrawals are approved.
Deposits made via bank transfer or e-wallet are typically credited to your Account within minutes of successful payment confirmation. In the event of a processing delay, coze88 will investigate promptly upon notification. Any deposit that is not credited within two (2) hours should be reported to our support team with the relevant transaction reference number.
Withdrawal requests are processed within a target timeframe of 15 minutes to 24 hours, subject to KYC completion, bonus wagering requirements being satisfied, and security review. coze88 reserves the right to request additional verification documents before approving any withdrawal. Withdrawal requests submitted outside of banking hours for certain bank transfer methods may experience delays until the next available banking window.
All transactions on the Platform are conducted exclusively in Indonesian Rupiah (IDR). coze88 does not accept or disburse funds in any foreign currency. Any funds received in a currency other than IDR will be declined or returned at the sender's expense.
Player Protection: coze88 maintains a strict separation between player funds and operational accounts, ensuring that Player balances are protected and available for withdrawal at all times, irrespective of the Company's financial position.
Account balances that remain inactive (no login, deposit, or wager) for a continuous period of twelve (12) months may be classified as dormant. coze88 will notify you by email prior to classifying your Account as dormant. Dormant account fees may apply at the rate disclosed in your Account dashboard. Remaining balances will always be returned to the Player upon request and satisfactory verification.
coze88 may from time to time offer Bonuses, promotional credits, free spins, cashback awards, or other incentives to eligible Players. All Bonuses are subject to the specific terms published alongside each promotion and to the general bonus conditions set out in this clause. In the event of conflict between a specific promotion's terms and this clause, the specific promotion's terms prevail.
Unless explicitly stated otherwise, all Bonuses are subject to wagering requirements before any associated funds or winnings may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion details. Wagering requirements must be completed within the time limit specified for each promotion. Failure to complete wagering within the stated period will result in forfeiture of the Bonus and any Bonus-derived winnings.
Different game categories contribute at different rates toward fulfilling wagering requirements. As a general guide: most slot titles contribute 100% of wager value; live casino and table games typically contribute 10% to 20%; sports bets contribute at a rate specified per promotion. Togel and specialty game contributions are stated in the relevant promotion terms. coze88 reserves the right to adjust contribution rates with advance notice.
Any attempt to exploit Bonuses, including by opening multiple Accounts, coordinating wagering strategies across Accounts, using automated software, or engaging in any other form of bonus abuse, is strictly prohibited. coze88 employs monitoring systems to detect irregular bonus-related activity. Where abuse is identified, coze88 reserves the right to void the Bonus, confiscate associated winnings, and permanently close the Account.
coze88 reserves the right to determine eligibility for any promotion at its sole discretion. Promotions may be restricted by geography, Account tier, payment method, or game category. Promotional offers communicated via email or other channels are personal to the recipient and may not be transferred or shared.
All Games available on the coze88 Platform use certified Random Number Generator (RNG) technology or live-streamed dealer outcomes that have been independently audited for fairness. Published Return to Player (RTP) percentages are maintained in accordance with the certifications issued by the relevant game studios, including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others.
Sports bets are settled in accordance with the official result as declared by the relevant governing body (e.g., FIFA for football, the BRI Liga 1 organizing committee for Indonesian domestic football). In the event of discrepancy or dispute regarding an official result, coze88 reserves the right to delay settlement pending clarification. Settled bets will not be reversed except where a technical error or manifest pricing error is confirmed.
A bet may be declared void where: the event is cancelled or postponed beyond the stated period; a technical failure materially affects the outcome of a game; a manifest pricing error is identified prior to event commencement; or the bet was placed in breach of these Terms. Void bets are returned to the Player's Account balance in full.
Mix parlay (multi-leg accumulator) bets require all legs to be settled as winners for the full accumulator payout to apply. If one leg is voided, the remaining legs continue, and the overall payout is recalculated based on the reduced number of legs. Minimum odds requirements for individual legs within a mix parlay are displayed at the point of bet placement.
In the event of a platform malfunction, technical error, or connectivity issue that materially affects a game round or bet placement, coze88 reserves the right to void the affected round and return staked funds. coze88 will not be liable for any alleged winnings that arise from a demonstrable system error. Players who believe they have been adversely affected by a system error should contact support within 48 hours of the relevant event.
The following activities are strictly prohibited on the Platform and constitute material breaches of these Terms, which may result in immediate Account suspension, forfeiture of funds, and where appropriate, referral to law enforcement authorities:
All content on the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and compilation of the Platform, is the property of coze88 or its content suppliers and is protected by applicable intellectual property laws. The coze88 name and logo are registered trademarks of the Company.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. You must not reproduce, distribute, modify, transmit, display, or create derivative works from any Platform content without the prior written consent of coze88. Any unauthorized use of Platform content may result in Account termination and legal action.
The collection, processing, and storage of your personal data by coze88 is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of the agreement between you and coze88. By accepting these Terms, you also accept the Privacy Policy in its entirety.
coze88 collects personal data that is necessary to operate the Platform, verify Player identities, process transactions, comply with regulatory obligations, and improve the Platform experience. We do not sell your personal data to unaffiliated third parties. Full details of how we collect, use, and protect your data are set out in our Privacy Policy.
coze88 is committed to promoting responsible gaming and takes its duty of care toward Players seriously. The Platform provides a range of tools to help Players manage their gambling activity, including voluntary deposit limits, session time-outs, temporary account suspensions, and permanent self-exclusion. These tools are accessible directly from your Account settings.
If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to make use of these tools and to seek assistance from qualified support services. Our Responsible Gaming team is available 24/7 and can be reached via [email protected]. Full details of available tools, resources, and guidance are available on our dedicated Responsible Gaming page.
21+ Policy: coze88 serves adults aged 21 and over only. Gambling is intended as entertainment and should never be regarded as a source of income or a means of recovering financial losses. Please play responsibly and within your means.
coze88 endeavors to maintain continuous Platform availability but does not warrant that the Platform will be uninterrupted, error-free, or free from technical defects. Scheduled maintenance windows will be communicated in advance where practicable. coze88 shall not be liable for any loss, including loss of winnings or data, arising from Platform downtime or technical failures beyond its reasonable control.
To the fullest extent permitted by applicable law, coze88 excludes all liability for indirect, special, incidental, punitive, or consequential losses arising out of or in connection with your use of the Platform, whether based on contract, tort, negligence, strict liability, or any other legal theory. This includes, without limitation, loss of profits, loss of data, loss of goodwill, or any other intangible losses.
Where liability cannot be fully excluded by law, coze88's total aggregate liability to you in respect of all claims arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you on the Platform in the three (3) calendar months immediately preceding the event giving rise to the claim.
The Platform includes games, content, and services provided by third-party game studios and software providers. coze88 is not responsible for the accuracy, completeness, or fitness for purpose of any third-party content. Any disputes relating to the outcome of third-party games should be directed to coze88 support in the first instance, who will liaise with the relevant provider on your behalf.
You may close your Account at any time by contacting our support team. Prior to closure, all pending wagering requirements must be resolved, and any remaining verified balance will be returned to you via your registered payment method, subject to satisfactory identity verification. Account closure requests are typically processed within five (5) business days.
coze88 reserves the right to suspend or permanently close any Account, with or without prior notice, where there are reasonable grounds to believe that: these Terms have been breached; illegal activity has occurred; a chargeback or fraudulent payment has been initiated; or the Player presents a risk of harm to themselves, other Players, or the integrity of the Platform. In cases of suspected fraud or money laundering, funds may be withheld pending investigation and referral to relevant authorities.
Upon termination of your Account for any reason, your right to access and use the Platform immediately ceases. All pending Bonuses and associated wagering requirements are forfeited. Verified balances not subject to any active investigation will be returned in accordance with clause 13.1. Clauses that by their nature should survive termination — including Intellectual Property, Limitation of Liability, and Governing Law — shall continue in full force and effect.
coze88 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, we will provide reasonable advance notice via email to your registered address or via a prominent notice on the Platform. Non-material amendments (such as typographical corrections or clarifications that do not alter your rights) may take effect immediately upon publication.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and request Account closure. The date of the most recent update is displayed at the top of this page.
These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which coze88 holds its operating license. Nothing in this clause limits any mandatory consumer protection rights you may hold under the laws of Indonesia.
In the event of any dispute, complaint, or claim arising out of or in connection with these Terms or your use of the Platform, you agree to first contact coze88 support at [email protected] and allow a reasonable period of not less than thirty (30) days for the matter to be resolved informally before initiating any formal proceedings.
If a dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to binding arbitration conducted under internationally recognized arbitration rules. The arbitration shall be conducted in the English language. Nothing in this clause prevents coze88 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from the Terms. The remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any rights described herein, please contact the coze88 support team using the details below. Our team operates 24 hours a day, 7 days a week, and aims to respond to all written inquiries within 24 hours.
coze88 Customer Support
Email: [email protected]
Operating Hours: 24/7 — Western Indonesia Time (WIB, UTC+7)
Response Target: Within 24 hours for email inquiries
For matters relating to responsible gaming, self-exclusion, or account closure, please mark your email subject line accordingly to ensure your request is routed to the appropriate team without delay.
Our support team is available around the clock to clarify any aspect of our Terms & Conditions. You may also find answers in our FAQ, review our Privacy Policy, or explore our Responsible Gaming resources.