At coze88, protecting your personal data is a core operational commitment, not an afterthought. This Privacy Policy explains in clear terms exactly what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
All data transmitted between your device and coze88 servers is protected by 256-bit SSL/TLS encryption — the same standard used by global financial institutions to secure sensitive transactions.
coze88 collects only the personal data that is strictly necessary to operate the platform, verify identities, process payments, and meet regulatory obligations. We do not collect data beyond these defined purposes.
Your personal data is never sold, rented, or traded to unaffiliated third parties for commercial purposes. Data sharing is limited to service providers who are contractually bound to our standards.
You retain the right to access, correct, export, or request deletion of your personal data at any time. Our support team processes data rights requests within 30 days of receipt.
Data is held only for as long as necessary to fulfill its stated purpose or to comply with legal obligations. Retention periods are defined for each data category and communicated transparently in this Policy.
Our data practices are designed with the Indonesian player in mind, accounting for local banking infrastructure, identity document standards, and the regulatory landscape applicable to players across all 34 provinces.
IMPORTANT: By accessing or using the coze88 platform at https://coze88.cam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of our Terms & Conditions and should be read alongside them. If you do not agree with this Policy, please discontinue use of the Platform.
coze88 ("we", "our", "us", or "the Company") operates the online gaming and sports betting platform accessible at https://coze88.cam (the "Platform"). As the data controller responsible for personal data collected through the Platform, coze88 is committed to handling all personal information with transparency, integrity, and in accordance with internationally recognized data protection principles.
This Privacy Policy describes the categories of personal data we collect from Players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures in place to protect it, and the rights available to individuals regarding their own data. We encourage all users to read this Policy in full before creating an account or submitting personal information through any part of the Platform.
coze88 primarily serves players residing in Indonesia and has tailored its data practices accordingly, taking into account the use of local payment systems such as BCA, BRI, BNI, Mandiri, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja, as well as Indonesian identity documentation standards.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
coze88 collects Personal Data across the following categories, depending on your relationship with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP number | Registration & KYC |
| Contact Data | Email address, mobile phone number, residential address | Registration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay), transaction history | Deposit & withdrawal |
| Verification Documents | Copies of KTP, selfie with ID, proof of address | KYC process |
| Gaming Activity Data | Bet history, game sessions, wagering patterns, win/loss records | During gameplay |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Every visit |
| Usage Data | Pages visited, features used, click patterns, referral source | Every visit |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When contacting support |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Registration & Account settings |
Special Category Data: coze88 does not intentionally collect special category data (such as health information, religious beliefs, or political opinions). Where Responsible Gaming assessments involve questions about personal circumstances, responses are processed solely for player protection purposes and are not shared with third parties for commercial use.
coze88 collects Personal Data through the following mechanisms:
Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or interact with any feature of the Platform that requires you to submit information.
Technical and Usage Data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies whenever you access the Platform. This data helps us maintain platform security, analyze performance, and personalize your experience. See Section 11 for full details on our Cookie practices.
We may receive data about you from the following third-party sources in limited circumstances:
coze88 processes your Personal Data for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise permitted by applicable law.
coze88 processes your Personal Data on the following legal bases, which vary depending on the specific processing activity:
The majority of our processing activities are necessary to perform our contract with you — that is, to operate your account, process transactions, and deliver the Platform services you have requested. Without this processing, we would be unable to provide the services described in our Terms & Conditions.
Certain processing activities, particularly KYC verification, transaction record-keeping, and fraud reporting, are required to comply with our legal and regulatory obligations as an internationally licensed gaming operator. These obligations override individual consent and cannot be waived.
We process certain data — including Technical Data, Usage Data, and fraud prevention data — on the basis of our legitimate interests in operating a secure, efficient, and commercially viable platform. In each case, we have assessed that our legitimate interests are not overridden by your privacy rights and interests.
For marketing communications and the use of non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time by updating your Account preferences or contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
coze88 does not sell, rent, or trade your Personal Data with unaffiliated third parties for their own commercial purposes. We may share your data with the categories of recipients listed below, and only to the extent necessary for the stated purpose:
We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements that require them to protect your data to a standard equivalent to our own. These include payment processing partners, identity verification providers, cloud infrastructure providers, customer support platforms, and analytics vendors. All such providers are contractually prohibited from using your data for their own purposes.
Game round data (including bet amounts, outcomes, and session duration) is shared with game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Pocket Games Soft to the extent required to deliver games, calculate RTP, and resolve game-related disputes. These providers do not receive your identity data unless required for a specific dispute.
coze88 may disclose your Personal Data to relevant regulatory bodies, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. We will notify you of any such disclosure to the extent permitted by applicable law.
In order to prevent money laundering, fraud, and other financial crime, coze88 may share relevant data with specialist anti-money laundering (AML) screening services and fraud prevention networks. Such sharing is conducted strictly within the boundaries of applicable data protection law.
In the event that coze88 undergoes a corporate restructuring, merger, acquisition, or sale of assets, your Personal Data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material change to the way your data is processed as a result.
No Data Sales: coze88 has never sold and will never sell your Personal Data to third-party advertisers, data brokers, or any entity that would use it for purposes unrelated to the delivery of our gaming services.
As an internationally operated platform serving players primarily in Indonesia, coze88 may process or store your Personal Data on servers located outside of Indonesia. In such cases, we take all reasonable steps to ensure that your data receives an equivalent level of protection regardless of where it is processed.
Safeguards we apply to international data transfers include:
If you wish to obtain more information about the specific safeguards applied to any international transfer of your data, please contact us at [email protected].
coze88 retains Personal Data only for as long as is necessary to fulfill the purpose for which it was collected or to comply with applicable legal obligations. The table below sets out our standard retention periods by data category:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML / regulatory obligation |
| Financial Transaction Records | 5 years after transaction date | Legal / tax obligation |
| Gaming Activity Logs | 3 years after account closure | Dispute resolution / regulatory |
| Contact & Communication Data | 2 years after last interaction | Legitimate interests / legal claims |
| Technical & Usage Data | 13 months from collection | Analytics / security |
| Marketing Preferences | Until opt-out or account closure | Consent |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in accordance with our internal data disposal procedures. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or court order, we will retain only the minimum data necessary and will inform you where legally permitted to do so.
coze88 implements a comprehensive suite of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security framework includes:
Your Responsibility: While coze88 takes every reasonable measure to protect your data on our side, you also play an important role. Always use a strong, unique password for your coze88 account, enable 2FA where available, and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
Cookies are small text files stored on your device when you visit a website. They allow websites to recognize your device across page visits, remember your preferences, maintain session security, and gather analytical information about how the site is used.
coze88 uses the following categories of cookies on the Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session management, login authentication, fraud prevention, load balancing. Required for the Platform to function. | Session / up to 1 year | |
| Remembering your language preferences, display settings, and recently played games to personalize your experience. | Up to 1 year | |
| Collecting anonymized data on page visits, feature usage, and navigation paths to help us improve the Platform. | Up to 13 months |
Essential cookies cannot be disabled as they are required for the Platform to operate securely. You may manage functional and analytics cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the Platform. Instructions for managing cookies in major browsers are available via those browsers' help documentation.
As a data subject, you hold the following rights with respect to your Personal Data held by coze88. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days, and we will not charge a fee for reasonable requests.
Request a copy of all Personal Data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your account records.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Request that we limit our processing of your data while a dispute regarding its accuracy or lawfulness is resolved.
Receive your Personal Data in a structured, machine-readable format and transmit it to another controller where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.
Identity Verification for Rights Requests: To protect your data, we are required to verify your identity before processing any data rights request. We may ask you to confirm your registered email address, provide a copy of your ID, or answer security questions. This step is for your protection and cannot be waived.
The coze88 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from any person under the age of 21. Registration requires users to confirm their date of birth, and KYC verification includes mandatory age authentication. If we discover or have reason to believe that a registered user is under 21 years of age, we will immediately suspend the account, reverse any deposits, and delete associated personal data in accordance with our data retention obligations.
If you are a parent or guardian and believe that a minor has provided us with Personal Data or registered an account without your knowledge, please contact us immediately at [email protected]. We will investigate promptly and take appropriate corrective action.
The Platform may contain references to or integrations with third-party services, including game studios, payment providers, and support tools. While coze88 exercises care in selecting its technology partners, we are not responsible for the privacy practices of third-party websites or services that operate independently of the Platform.
Where you interact with a third-party service embedded within or linked from the Platform — such as a live game stream hosted by a game studio — that service may collect data independently in accordance with its own privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform. coze88 does not link to external websites for advertising or affiliate purposes; all links within the Platform resolve to internal Platform pages.
coze88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform features. When we make material changes to this Policy, we will notify you by email to your registered address and by posting a prominent notice on the Platform at least 14 days before the changes take effect.
The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you must cease using the Platform and request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way coze88 handles your Personal Data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.
coze88 Data Protection Team
Email: [email protected]
Subject Line: Privacy Request — [Your Full Name]
Operating Hours: 24/7 — Western Indonesia Time (WIB, UTC+7)
Response Target: Within 30 days of identity verification
For urgent data protection matters, including suspected unauthorized access to your account or a potential data breach affecting your Personal Data, please mark your subject line as "URGENT — Privacy" to ensure expedited handling by our security team.
Our team is available around the clock to assist with any data protection queries. You may also review our Terms & Conditions, explore our Responsible Gaming commitments, or browse our FAQ for quick answers.